FREQUENTLY ASKED
How can we help?
A few of the questions we hear most often. If yours is not here, write to us at hello@wonderwrap.ae.
Do you deliver across the UAE?
Yes – we offer same-day delivery across Dubai for orders placed before 2pm, and next-day delivery to Abu Dhabi, Sharjah, Ajman, RAK, UAQ and Fujairah. International shipping is available on request.
How far in advance should I place a corporate order?
For corporate orders of 20+ hampers, we recommend 7-10 days. For 100+ hampers or fully bespoke programmes, two weeks gives us room to do it beautifully. We can move faster – just say the word.
Can I personalise the contents?
Absolutely. You can swap items, add monogrammed pieces (engraving, embroidery, foil-stamping), include a handwritten card, or commission an entirely bespoke composition.
Do you accommodate dietary requirements?
Yes. Halal, vegan, gluten-free, nut-free, and diabetic-friendly hampers are all available – just let us know when ordering.
What is your return policy?
Because each hamper is composed fresh, we do not accept returns on personalised items. For non-personalised orders, returns are accepted within 7 days if the hamper is unopened.
How do payments work?
We accept Visa, Mastercard, Amex, Apple Pay, Tabby (split in 4), and Tamara (pay in 3). Corporate orders can be invoiced – contact us to set this up.
Do you offer gift wrapping?
Every WonderWrap hamper is wrapped as standard – that is rather the point. For upgraded wrapping (silk ribbons, custom monograms, presentation boxes), choose the Signature Wrap add-on at checkout.