RETURNS & REFUNDS
If something is not right.
We pour care into every hamper. If yours arrives less than perfect, we want to know – and we will make it right.
Non-personalised items
Returns accepted within 7 days of delivery, provided the hamper is unopened and in its original packaging. Refund issued to the original payment method within 5-7 business days.
Personalised items
Engraved, embroidered, monogrammed or bespoke hampers cannot be returned once production has started. If there is a fault in our craftsmanship, we will of course replace or refund.
Damaged or wrong items
Email us with a photo within 24 hours of delivery and we will arrange replacement or refund. hello@wonderwrap.ae
How to start a return
Email hello@wonderwrap.ae with your order number and reason. We will send a courier to collect within 48 hours at our cost.